Person Centered Resources

Person Centered Resources

CVRC’s Person Centered Thinking journey is a direct result of funds received from the 2016/17  Department of Developmental Services Efforts to Reduce Purchase of Service Disparities grant.  The feedback that CVRC received from our community stakeholder meetings reflected that our families and individuals that we serve want stronger relationships.  Training CVRC staff, providers and community partners in Person Centered Thinking is one of the strategies that CVRC is focusing on to enhance person centered planning and delivery of services.

PCT provides a way of thinking and a set of skills that assist us in creating appropriate ongoing individualized, person-centered care.  PCT is the precursor to planning.  It underlies and guides respectful listening which leads to actions, resulting in people who: have positive control over the life they desire and find satisfying; are recognized and valued for their contributions (current and potential) to their communities; and are supported in a web of relationships, both natural and paid, within their communities.  This PCT course provides practice in 11 skills that you can use to in developing a deeper understanding of what is important to and important for you, your fellow team members and all the individuals that you support.
PCT Training is recommended for anyone involved in supporting people with intellectual/developmental disabilities, mental health needs, and others who use long term services. Participants will develop skills in person centered thinking through a series of remote discussions, applied stories and guided exercises.

Upcoming Person Centered Thinking Classes

PCT- Virtual Offering is an 18 hour course spread out over 6 consecutive dates. Attendance is required for all training dates in order to receive a certificate of completion; make up dates are not possible.

This course provides meaningful discussion and practice in 11 skills that you can use in developing a deeper understanding of what is important to and important for you, your fellow team members and all the individuals that you support.  Participants will:

  • Learn how to create a person-centered description and one-page profile and develop one for yourself.
  • Use a set of Person-Centered Thinking skills to gather learning about who someone is in order to best support them to create a life they envision.
  • Explore how through Person-Centered Thinking and Practices we can make a positive difference in people’s lives and, in organizations.

In order to participate in this virtual course you will need:

  • reliable WiFi (internet)
  • a computer or tablet
  • video camera with microphone (headphones recommended)
  • a quiet location to learn and engage in large group and partner conversations with the video camera on. Participants need to be able to download and view handout materials.  There will be no printed materials available.
Location Dates

Course dates are spread out over 6 weeks: March 7, 14, 21, 28 & April 4 & 11, 2024 from 9AM -12PM.  Link to register coming soon.


Individuals and Parents of Individuals receiving CVRC services – No Cost

CVRC Vendored Providers and community partners who support individuals receiving CVRC services – $45 plus Eventbrite fees

Not a CVRC Parent, Individual, Staff, Vendor or Community Partner – $75 plus Eventbrite fees

Person Centered Thinking (PCT) Skills

Person Centered Thinking Skills are a set of skills that reflect and reinforce values that:

  • Propel the learning cycle
  • Help us support rather than fix
  • Work for humans
  • Work at every level in the organization
  • Build the culture of learning, partnership, and accountability
  • Affirm our belief that everyone can learn

There are twelve core PCT skills.  Below is a list with short descriptions and a link to download a template.  Click the name of each skill to access the template.  We encourage people to utilze any format you have available to you – the templates are just a start.

Sorting Important To/ Important For A way to organize the information we collected when using other tools. By sorting our learning into What’s Important To and What’s Important For we gain a deeper understanding of the person while working towards a good balance. This skill better informs our actions in partnership with the person and those who love them. Use with all the other tools-to add depth to our understanding of the person’s preferred to/for balance

To think through a situation before deciding what should happen

The Donut Sort Identifies role-specific responsibilities. (Core responsibilities; use judgment and creativity; not usually a paid responsibility) Help people get clear about their responsibilities regarding specific situations

Develop job/volunteer descriptions

4 + 1 Questions Helps people learn from their efforts and focus next steps. To evaluate a specific process or effort

As a structure for group review

The Learning Log Directs people to look for ongoing learning A structure that captures learning details within specific activities and experiences. Replace the standard “progress note”

Track efforts related to a specific area of change

Support depth learning over time

Sorting What’s Working/ What’s Not Working Analyzes an issue/situation across multiple things are right now. To get a broader perspective

To do pinpoint problem solving

Before planning next steps

Relationship Map Creates a picture of who is in the person’s life. To record who is in a persons life – their role and relationship

Find characteristics of a good match

To help the person and planners determine who to invite to help plan

Rituals & Routines Identifies the specifics of a particular time of day or event To learn what parts of rituals/routines are important to the person to keep or change.

To learn more about what is important to and for the person

To learn more about daily supports the person appreciates

Good Day/Bad Day A way to identify the specifics of what makes up a good and bad day for a person Use to learn What’s Important To and How to Support

Maximize good days, and minimize effect of bad days

Two Minute Drill Helps us learn critical information about how to best support the person (top tips) To learn what people think is most important to and for the person

To discover information that the new supporters need to be successful

To help people clarify how they balance important to/for when supporting a person

Communication Chart At-a-glance view of key information about how a person communicates. Especially useful in supporting people who don’t communicate well with words. Help people to get to know a person more quickly

Help people know how to support someone during challenging times

Positive Reputation A method to help us learn more about what is important to a person; how to support them while organizing a positive description. Helps people acknowledge the persons positive characteristics

Helps us get to what is important to the person and how to best support from negatives

Matching A structure to look at important “people characteristics” and the persons interests as well as what skills/supports make for good matches. Help people think about the kind of people they want and need supporting them

Hire best matched staff

Help person, family to identify possible circle members

One Page Profiles/Descriptions A One Page Profile captures all the important information about a person on a single sheet of paper under three simple headings: what people appreciate about me, what’s important to me and how best to support me. All templates are in Word format so they can be typed into.
Template-Balance Rocks
Template-Earth Tone
Template-Mini Superhero
Template-Mr. T
Template-Pop Colors
Template-Purple Spiral
Redirect to Helen Sanderson & Associates TemplatesOne-Page-Profile when ill template – En EspañolCreate your own | One-page profiles (

Resources for Early Start & School Settings

Additional Resources

The Learning Community for Person Centered Practices
Helen Sanderson Associates
Building Capacity for Person Centered Thinking in Support of People with Developmental Disabilities
 Person Centered Language Resources:

LifeCourse Tools – The Charting the LifeCourse framework was developed by families to help individuals with disabilities and families at any age or stage of life develop a vision for a good life, think about what they need to know and do, identify how to find or develop supports, and discover what it takes to live the lives they want to live.